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Receptionist Job Description

SUMMARY

Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail. Mail also schedule meetings and travel for executives.

PRIMARY RESPONSIBILITIES

·         Answer phones and operate a switchboard.

·         Route calls to specific people.

·         Answer inquiries about company.

·         Greet visitors warmly and make sure they are comfortable.

·         Call persons waiting for visitor and book them a room to meet in.

·         Schedule meetings and conference rooms.

·         Make coffee and set out food.

·         Ensure reception area is tidy.

·         Coordinate mail flow in and out of office.

·         Coordinate office activities.

·         Handle phone calls from people calling in sick.

·         Gather personal and insurance information.

·         Hand out employee applications.

·         Arrange appointments.

·         Cash out people when necessary.

·         Validate parking tickets.

·         Give visitors badges and direct them to where they can sign in.

·         Issue parking passes.

·         Send email and faxes.

·         Collect and distribute parcels and other mail.

·         Perform basic bookkeeping, filing, and clerical duties.

·         Prepare travel vouchers.

·         Take and relay messages.

·         Update appointment calendars.

·         Schedule follow-up appointments.

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